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| Dr. Keith Boone, a bariatric surgeon at Fresno Heart & Surgical Hospital, says the hospital's 5-star rating shows its committment to patients. |
While more and more insurance plans are insisting on a Center of Excellence rating for weight-loss surgery, patients should also be looking for 5-star ratings, asserts HealthGrades’ just-released 5th Annual Bariatric Trends Study. In analyzing surgery outcomes from 19 states, HealthGrades found bariatric surgery patients at top-rated hospitals had, on average, a 67% lower chance of complications and spent a half day less in the hospital compared to patients at low-rated hospitals.
“We strive for perfection,” said Dr. Keith Boone, bariatric surgeon at Fresno Heart & Surgical. “These awards show that commitment to our patients and our commitment to bariatrics in general. But more importantly it shows the hospital’s commitment to the bariatric patient with sensitivity training for all staff, nutritional and psychological support groups for patients and exceptional care.”
Dr. Kelvin Higa, medical director of the hospital’s minimally invasive and bariatric surgery program, agreed. “I think this is a testimony to the dedication of the hospital to take our mission forward. I’d like to celebrate the fact that we’re a young program – just three years old – and we’ve shown incremental improvement. We can be very proud that we’re No. 3 in the state. “
Besides a reputation for top clinical quality, Fresno Heart & Surgical has also become known for its expertise in taking on complicated bariatric patients who have other serious diseases or may need a revision of an earlier gastric bypass surgery, Dr. Higa said.
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| Dr. Kelvin Higa, medical director of Fresno Heart & Surgical Hospital's minimally invasive and bariatric surgery program is known worldwide for his expertise. |
“Bariatric surgery has been proven to reduce caloric intake and control obesity, but the HealthGrades study demonstrates that where patients have this type of surgery matters – a great deal,” said Dr. Rick May, a vice president with HealthGrades and a co-author of the study. “There is a subset of U.S. hospitals whose patients, the data shows, routinely have fewer complications and leave the hospital earlier.”
Wanda Holderman, Fresno Heart & Surgical’s chief executive officer, said the hospital’s results were achieved through focus and teamwork. “This recognition is certainly a reflection of the exceptional quality and service of our bariatric program. It is a result of vision, commitment, cooperation and dedicated staff and physicians who are passionate about these patients and the success of the program.”
This latest award builds on Fresno Heart & Surgical’s 5-star reputation. The hospital earned “Best in the Region for cardiac services” accolades two years in a row with 5-star ratings from HeatlhGrades in cardiac bypass surgery in 2007 and for treatment of heart attacks in both 2007 and 2008 and then a 5-star rating for carotid surgery in 2009.
The hospital also received HealthGrades’ Outstanding Patient Experience Award for the past two years, placing it among the top 5% of hospitals nationally based on patient surveys that ask about cleanliness, noise levels, responsiveness, service and communication from staff.
For this study, HealthGrades analyzed 190,502 bariatric procedures performed in the years 2006, 2007 and 2008. The states included in the study are: Arizona, California, Colorado, Florida, Iowa, Maine, Maryland, Massachusetts, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Texas, Utah, Virginia, Washington and Wisconsin. The full study and individual hospital ratings for bariatric surgery and other procedures can be found at healthgrades.com.
This story was reported by Erin Kennedy. She can be reached at ekennedy@communitymedical.org.